Turnover Cleaning Checklist #2

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Checklist

GENERAL WALK THROUGH

The General Walk Through is done first, prior to starting your clean.  It is necessary in order to notify the client of excessive work that must be performed.  If you do not document excessive mess, we can not bill for it.  Therefore, we can give you extra pay without documentation.

Upon arrival for each visit: Have a look at the condition of the unit and report below how the guests treated the place and any info that requires sharing. -The owner would like to review each guest based on these details.

  • Are dirty dishes in the sink or dishwasher? 
  • Is furniture placement is correct? 
  • Is there extra mess that will require extra time for cleaning?  
  • Are any bed linens or towels stained?
  • Are there damages to any area of the property?
  • Collect all dirty towels & washcloths. Look behind doors and in the shower, too.
    • Bedrooms
    • Bathrooms
    • Kitchen
    • Living Room
  • Gather Pool towels and start in washing machine now so they are ready by the time you leave!
  • Are any owner items required to go to the laundry service?
  • Document extra mess and damages in SLACK to SHARON.  Include PHOTOS and DETAILS

BEDROOMS

  • Check to make sure all lights and switches work
  • Dust light / ceiling fan with extension duster
  • Wipe doors and switch plates – free of dirt & grime
  • Check that curtains/shades are securely attached
  • Check under beds and inside drawers and closet for guest items left behind
  • Inspect mattress pad, pillows, comforters for stains Remove and replace if necessary (photo required)
  • Pretreat stains on sheets, mattress pad, pillows, comforters.  *Additional photos required if you missed this during general walk through*
  • Beds made neatly (tucked at bottom, free of wrinkles, pillows standing up, etc OR follow the specific owner instructions)
  • If bedspread or coverlet has a lined pattern that would line up on the edges of the bed, make sure the pattern is centered and square/straight
  • King Bed 4 bed pillows
  • Queen Bed 2 bed pillows
  • Twin 1 bed pillow
  • Remove excess linens (take back to warehouse)
  • Night stands, dressers, and other furniture wiped and free of dust, crumbs and hair (inside drawers, too)
  • Removed trash and other items from underneath the beds and other furniture
  • Items organized, pillows arranged, blankets folded, etc
  • Check tv and remote – make sure tv works and remote is present
  • Check lights and lamps – make sure all work
  • Wash dirt and grime off bunk bed ladders

BATHROOMS

  • Check for guest items left behind
  • Check behind doors for towels
  • Check to make sure all lights and switches work
  • Check that shower curtain is securely attached
  • Garbage bin emptied and wiped out – New Bag inside
  • FULL BATH SET UP
    •  Minimum 1 hand towel & 1 washcloth displayed
    • 4 towels
    • 2 white washcloths
    • 2 dark washcloths (for makeup)
    • 2 hand towels
    • 1 bath mat
    • Sojo Full Bath Amenities bag displayed
  • HALF BATH SET UP
    •  Minimum 1 hand towel & 1 washcloth displayed
    • 2 white washcloths
    • 2 hand towels
    • Sojo Half Bath Amenities bag displayed
  • Remove excess towels (take back to warehouse)

TOILET

  • Clean, scrub and sanitize
  • Check for any leaks
  • Flush to ensure no slow flushing or broken plumbing
  • Leave toilet seat up
  • Check for loose toilet seat (tighten if necessary)

SHOWER / TUB

  • Check for leaks around the base of the tub and around shower head
  • Throw away previously used soap / bath products
  • Clean, scrub and sanitize
  • Clean any glass shower
  • Make sure there is no mildew or mold on shower
  • Ensure shower head is working and tub drains
  • No Sand or Hair anywhere
  • Dry tub and shower completely

SINK / FAUCET / MIRROR

  • Throw away previously used soap / bath products
  • Clean, scrub and sanitize
  • Make sure that hot and cold water works and sink drains
  • Polish faucet
  • Sprayed and wiped-No Fingerprints
  • Check for any leaks under the sink

KITCHEN

KITCHEN GENERAL CLEANING
  • Dust all overhead light fixtures / ceiling fans with an extension duster
  • Wipe all switch plates
  • Clean backsplash
  • Clean counters
  • Cabinets – interiors are arranged neatly and free of crumbs
  • Clean cabinet exterior – No food, grease, dirt or fingerprints
  • Clean the sides of islands / peninsulas / bars.  LOOK for food splatters
  • Clean surfaces around the trash can – remove debris from walls / sides of islands, etc
  • Display kitchen towels / dishcloths and paper towel roll
  • Display Sojo kitchen amenities bag
  • Empty trash can.
  • Wipe out trash can
  • Place clean liners under the sink for guests future use.
  • Replace a clean liner in can for immediate guest use.

DISHWASHER

  • Empty dishwasher and put away all dishes
  • If dishwasher stinks, clean the trap and run a rinse cycle
  • Wipe interior edge around door, clean off any food or gunk
  • Make sure door closes tightly
  • Wipe exterior and shine

REFRIGERATOR

  • Remove all food
  • Clean shelves and drawers
  • Wipe down front of fridge (use stainless cleaner if necessary)
  • Make sure temperature controls are set to normal settings for the fridge and freezer

MICROWAVE

  • Check light and fan to make sure they work
  • Remove and clean tray/dish
  • Wipe down front and back and interior
  • Shine exterior
COFFEE MAKER
  • Remove all coffee grounds
  • Clean grounds basket and rinse
  • Wipe away any residue and grounds inside the coffee maker
  • Clean pot/carafe and remove coffee stain/residue
  • Pot and water reservoir emptied.  No water left inside.
  • Wipe exterior and shine.  No Fingerprints
TOASTER
  • Remove all crumbs
  • Wipe under the toaster
  • Wipe exterior and shine.  No Fingerprints
STOVE TOP / OVEN / RANGE
  • Remove all crumbs
  • Clean the top thoroughly, use a razor if necessary
  • Clean oven
  • Check oven light and make sure it is working
  • Wipe exterior and shine.  No Fingerprints
TABLE & CHAIRS
  • Remove all crumbs
  • Wipe down table and chairs
  • Tableware / decor is attractively presented
  • Chairs are neatly arranged
SINK & GARBAGE DISPOSAL
  • Clean garbage disposal – run with dish soap to make sure all food and debris is gone and smells fresh
  • Wipe down sink and shine
  • Polish faucet

LIVING ROOM

  • Dust all overhead light fixtures / ceiling fans with an extension duster
  • Wipe all switch plates
  • Check all lamps to make sure they work
  • Check all remotes to make sure they work
  • Dust all wall decor and furniture
  • All sliding glass doors cleaned – NO FINGERPRINTS / STREAKS / SMUDGES

LIVING ROOM – SOFA & CHAIRS

  • Remove all cushions and vacuum sofa and chair interiors
  • Vacuum cushions and place back on sofa & chairs
  • Arrange decorative pillows neatly
  • Use a swiffer or dust mop to clean under the sofa and chairs

LIVING ROOM – SLEEPER SOFA x 2

  • Open and check sheets and mattress pad
  • Pretreat stains on sheets – PHOTO REQUIRED if stained
  • Remove dirty sheets
  • Leave clean sheets for guests

WASHER  & DRYER

  • Wash & dry pool towels on site
  • Pool towels rolled and displayed
  • Make sure washer and dryer are empty
  • Clean lint trap
  • Leave washer door / lid open to prevent mildew
  • Wipe down exterior of appliances
  • Wipe switch plates
  • Shelves are tidy

FRONT DOOR & PORCH

  • Dust light fixtures with extension duster
  • Wipe off dirt and fingerprints on doors.  It should look nice and neat on first appearance.
  • Check around porch and stoop.  Remove debris.
  • Sweep porch / stoop.  Wash off mud, if necessary.

COMMON AREAS / FOYER / HALLS

  •  Dust light fixtures with extension duster
  •  Dust air return vents
  • All wall decor and furniture dusted and neatly arranged
  • Light switches, interior doors and door knobs wiped free of dirt and fingerprints

OUTSIDE

GRILL / TANK

  • Clean the grill
  • Check propane tank is turned off
  • Sufficient propane in the tank and connected to the bbq
  • Spare tanks are on site

PATIO FURNITURE & SURROUNDINGS

  • All furniture is wiped free of dirt and neatly arranged
  • Yard looks neat and tidy, if applicable
  • Sweep patio
  • Take a photo of any mold or moss growing on the balcony or patio

FLOORS FLOORS FLOORS

  • Shake out throw rugs and vacuum
  • Area Rugs:  Vacuum tops, then pull back the rugs as far as possible and vacuum underneath
  • Get dirt and cobwebs from corners of floor
  • ALL Floors swept, vacuumed and mopped thoroughly
  • NO SAND on any floor surfaces, including the tub and shower

DEPARTURE DUTIES

  • Reset thermostat to owner’s preferred setting
  • Kitchen and bathroom amenities set up
  • All work items, rags, mops, brooms, buckets, vacuums, cleaners and trash removed
  • Beds staged properly
  • Lights off
  • Ensure doors and keypad are wiped, reset, locked and closed
All work listed above is complete!

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